Privacy Policy

This Privacy Policy explains how Muka collects, uses, stores, and protects information when you purchase, install, or use our Software and related services.

1. Information We Collect

Depending on how you use the Software, we may collect:

• IP address
• Hardware ID (HWID)
• License key or license identifier
• System information such as CPU, RAM, operating system version, and uptime
• Purchase and transaction information necessary to provide your license
• Information you voluntarily provide when contacting support

We do not intentionally collect personal files, passwords, browsing history, or unrelated personal information through the Software.

2. How We Use Information

Information may be used for:

• License activation and validation
• Preventing unauthorized use and license abuse
• Detecting fraud or suspicious activity
• Providing customer support
• Troubleshooting technical issues
• Improving the performance, reliability, and security of the Software
• Maintaining and protecting our services

3. Data Sharing

We do not sell or rent your personal information.

Information may be shared with trusted service providers when necessary to operate our services, process payments, provide licensing functionality, or comply with legal obligations.

We may also disclose information when required by law or when reasonably necessary to prevent fraud, abuse, or security threats.

4. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including license management, security, legal obligations, and dispute resolution.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

5. Data Security

We use reasonable technical and organizational measures designed to protect collected information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. User Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of applicable data.

To make a privacy-related request, contact:

muka@mashhub.net

Uninstalling the Software may stop future system-data collection by the Software, but information already collected may remain where retention is required or otherwise permitted by law.

7. Children's Privacy

The Software and related services are not intended for users under the age of 16.

We do not knowingly collect personal information from children below the applicable minimum age.

8. Third-Party Services

The Software or website may rely on third-party services for functions such as payments, hosting, licensing, analytics, or customer support.

Those services may process information according to their own privacy policies and terms.

9. Policy Changes

We may update this Privacy Policy from time to time.

Any changes will become effective when the revised Privacy Policy is published. Continued use of the Software after an update constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, contact:

muka@mashhub.net

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