Refund Policy

This Refund Policy applies to all purchases of Muka digital products and software licenses.

1. Digital Products

All products sold by Muka are digital products. Once a purchase has been completed and the product or license has been delivered, the sale is considered final.

Due to the digital nature of our products, we do not offer refunds once a purchase has been completed.

2. No Refunds After Purchase

By completing a purchase, you acknowledge and agree that:

• You are purchasing a digital product or license.
• All sales are final once the product or license has been delivered.
• Refund requests based on changing your mind, purchasing by mistake, or no longer wanting the product will not be accepted.
• You should review the product information and requirements before purchasing.

3. Fraudulent Transactions

Muka reserves the right to investigate transactions suspected of fraud, payment abuse, chargebacks, or other unauthorized activity.

Fraudulent or unauthorized transactions may result in the associated license being suspended or revoked.

4. Technical Issues

If you experience a technical issue with the Software, please contact our support team before initiating a payment dispute.

We will make reasonable efforts to assist with installation, activation, and technical problems where applicable.

Technical support does not automatically create an entitlement to a refund.

5. Chargebacks

Unauthorized chargebacks or payment disputes after receiving a digital product may result in the suspension or termination of the associated license.

We reserve the right to provide relevant transaction and license information to the payment provider when responding to a dispute.

6. Exceptions

Any exception to this Refund Policy is entirely at the discretion of Muka and does not create an obligation to provide refunds in future cases.

Nothing in this policy is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable law.

7. Contact

For questions regarding purchases, payments, or technical support:

muka@mashhub.net